Returns

Oh no!  You must be looking for a way to return your hide. 

We would love to know why you are unhappy with your hide and if there is anything we can do to help you find something better suited for your home.  Please let us know via email: info@wipelliusa.com if there is anything we can do to help.

In the mean time, please visit our return-authorization page to continue with the return of your Hair-on-Hide.  Also, please remember to read the boring legal stuff as it contains important information regarding your return.

For Return Authorization please CLICK HERE

 

The Legal Boring Stuff...

We will accept a return or exchange within 10 business days from the date of purchase.  The hide must be in original condition (uncut and unmarked) and folded  neatly within the original packaging.  Shipping costs must be covered by the customer which can be purchased through our return-authorization.  Once purchased, a shipping label will either be emailed or mailed, depending on your preference.

Once we receive your return and confirm its condition, you will be issued a credit or a replacement generally within 2-3 business days.